**Return Policy for Pakistani Vape Store**
**Effective Date:** [Insert Date]
Thank you for shopping at [Your Vape Store Name]. We strive to provide quality products and excellent customer service. Please review our Return Policy below for information regarding returns, exchanges, and refunds.
---
### 1. Eligibility for Returns
- **Damaged or Defective Items:** If you receive a product that is damaged, defective, or incorrect, please contact us within **48 hours** of delivery with supporting evidence (photos).
- **Wrong Item Shipped:** If we sent you the wrong product, notify us within **48 hours** to arrange a return or exchange.
- **Change of Mind:** We do not accept returns or exchanges for change of mind or incorrect selection unless otherwise specified.
---
### 2. Return Process
- **Request Authorization:** Contact our customer service at [contact email/phone] to request a return authorization.
- **Return Shipping:** Items must be returned in their original packaging, unused, and in sellable condition.
- **Return Shipping Costs:** We will cover return shipping costs only for damaged, defective, or incorrect items. For other reasons, the customer is responsible for shipping charges.
---
### 3. Refunds and Exchanges
- **Inspection:** Returned items will be inspected upon receipt.
- **Processing Time:** Refunds or exchanges will be processed within **7-10 business days** after we receive and inspect the returned item.
- **Refund Method:** Refunds will be issued via the original payment method or store credit, depending on circumstances.
---
### 4. Non-Returnable Items
The following items are **non-returnable**:
- E-liquids, vape juices, or consumables (for health and safety reasons)
- Opened or used products
- Personalized or custom-made items
- Gift cards
---
### 5. Important Notes
- Items returned without prior authorization may not be accepted.
- Shipping charges for returns are the responsibility of the customer unless the return is due to our error.
- We reserve the right to refuse returns that do not meet the above conditions.
---
### 6. Contact Us
If you have any questions or need to initiate a return, please contact us at:
**[Your Vape Store Name]**
Email: [contact email]
Phone: [contact number]
---
**Thank you for shopping with [Your Vape Store Name]!**